FAQ

常见问题banner-EN_FAQ


Go to FBIF2023 info page.


1. Ticketing

Q: How to buy tickets?

A: FBIF2023 tickets system: FBIF tickets system


Q: Which kind of ticket should I buy? And what activities can I participate in?

A:

参会&观展指南-票种权益说明表格EN


Click to view: FBIF tickets system for more discounts!


Q: Why do I need to submit my ID/passport number when purchasing tickets?

A: According to the security requirements of relevant state departments for large-scale events, when purchasing tickets, a real-name authentication will be required for every participant, and also an on-site identification process should be completed. 


Q: Can minors (under 18 years old) participate in FBIF2023?

A: NO. 

Minors are not allowed to enter this venue. The FBIF Organizing Committee reserves the right to restrict their entry at any time, along with their guardians, according to this clause.

Please click FBIF2023 Ticket Purchase and Participation Agreement   for more detailed information.


Q: How to invoice?

A: If you purchase tickets online, you can go to "My Invoices" on the Official Ticket Website for invoicing; if you purchase tickets offline, you can contact the corresponding sales for invoicing.


Q: What should I do after purchasing tickets?

A: After purchasing tickets, you should add the ticket holders' information online: FBIF tickets system

Please complete the ticket holders' information before as soon as possible.

How to add ticket holders' information? Please refer to: FBIF2023,How to Add or Change Ticket Holders?


Q: Can I transfer my tickets to others?

A: Yes. If you have neither completed an on-site sign-in nor entered the venue, you can transfer your tickets to others.

For details, see: FBIF2023, How to Give Away Tickets?


2. Sign In

Q: When and where can I sign in?

A:

Sign-in time:

签到时间-EN

Sign-in Time

source: Food & Beverage Innovation Forum (FBIF)

Sign-in location:

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Sign-in Location

source: Food & Beverage Innovation Forum (FBIF)

Sign-in Location: Level 1 of North Lobby east, Shenzhen World Exhibition & Convention Center.


Q: Can I enter the venue if I lose my badge?

A: Yes. FBIF2023 admission is by ID card and faces recognition verification only, the badge is not a condition of entry.


3. On-site Services

Q: Participation guide

A: For your better experience, we provide you with FBIF2023 Participation Guide, in which you can find information including Forum Structure, Instructions for Participation, Traffic Guide, Catering and Hospitality, and so on.


Q: Baggage Deposit Notice

A: For a better participation experience, FBIF2023 will provide you with baggage deposit services during the event. If you need to store your baggage, you can go to the Sign in (North Lobby east 1F of Shenzhen World Exhibition & Convention Center). 

You can get more details about the baggage deposit service in the FBIF2023 Baggage Deposit Notice.